Privacy Policy

Your Privacy Matters

At River ("we", "us", "our"), we respect your privacy and are committed to protecting any personal data you share with us. This policy explains what we collect, why, and what rights you have under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

River is the data controller responsible for your personal data. If you have any questions about this policy or how your data is handled, contact us at apply@riverlondon.com.

What we collect

When you submit a form, contact us, or interact with our website, we may collect your name, email address, phone number, company name, and any other details you choose to provide.

Our legal basis for processing your data

We process your data based on: your consent (e.g. when you submit a contact form), our legitimate interests (e.g. improving our services and responding to enquiries), and, where relevant, to take steps towards entering a contract with you.

How we use your information

• Respond to inquiries

• Improve our services and website experience

• Share updates, resources, or marketing communications when you've opted in

• Analyse website performance and visitor behaviour
  
  

How long we keep your data

We only keep personal data for as long as necessary to fulfil the purposes it was collected for, or as required by law.

Sharing your data

We do not sell, trade, or share your personal information with third parties, except where required by law or necessary to provide our services (e.g. IT or hosting providers acting on our behalf).

Cookies

Our website uses cookies and analytics tools to improve user experience and understand how visitors interact with the site. You can control cookie preferences through your browser settings or our cookie banner.

Your rights

Under UK GDPR, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing of your data, and request your data in a portable format. To exercise any of these rights, contact us at apply@riverlondon.com.

Complaints

If you're unhappy with how we've handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.